Operations Governance and readiness to deliver are core to your organization’s performance. People are central to an organisations safe delivery of services supported by an effective SMS and safety culture. Systems of governance and control, processes, procedures and competency management underpin that safety performance.

Our management of change process takes into account the following three considerations: • Criticality assessments determine the systems, equipment or activities that are essential to the safe operation of aircraft• Stability of systems and operational environments We assess stability in changes both planned (organizational growth or contraction, the expansion of products or services and the introduction of new technologies) and unplanned, (economic cycles, labour unrest and changes to the political, regulatory or operating environments).